Shipping Policy

Last updated: 7 July 2026

Thank you for shopping with Shopyafen. Below you will find all the information you need about how and when we ship your orders.

1. Our Details

Shopyafen
10 Azalea Avenue, Sunderland, SR2 7EY, United Kingdom
Phone: +447792090092

2. Order Processing (Handling Time)

All orders are processed within 2 business days of payment confirmation. Orders placed on weekends or UK public holidays will begin processing on the next working day. You will receive a confirmation email once your order has been dispatched.

3. Delivery Times

Once dispatched, estimated delivery times are:

• Standard Delivery: 3–5 business days

Please note that delivery times are estimates and may be affected by factors outside our control, such as carrier delays or adverse weather conditions.

4. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order details. Any applicable charges will be clearly displayed before you complete your purchase.

5. Order Tracking

Where available, a tracking number will be provided in your dispatch confirmation email so you can monitor the progress of your delivery.

6. Failed Deliveries

If a delivery attempt is unsuccessful, the carrier will leave a notification with instructions on how to rearrange delivery or collect your parcel. If an order is returned to us due to an incorrect address or failed collection, we will contact you to arrange redelivery. Additional shipping charges may apply.

7. Lost or Damaged Items

If your order arrives damaged or does not arrive within the expected timeframe, please contact us as soon as possible so we can investigate and resolve the issue promptly.

8. Contact Us

If you have any questions about your delivery, please get in touch:
Shopyafen
10 Azalea Avenue, Sunderland, SR2 7EY, United Kingdom
Phone: +447792090092