Terms of Service

Last updated: 7 July 2026

Please read these Terms of Service carefully before using our website or placing an order. By accessing or purchasing from Shopyafen, you agree to be bound by these terms.

1. About Us

Shopyafen
10 Azalea Avenue, Sunderland, SR2 7EY, United Kingdom
Phone: +447792090092

2. Eligibility

By using our store, you confirm that you are at least 18 years of age, or that you have the consent of a parent or guardian. You agree to provide accurate and complete information when placing an order.

3. Products and Pricing

We reserve the right to modify or discontinue products at any time without notice. All prices are displayed in GBP (£) and are inclusive of VAT where applicable. We reserve the right to correct any pricing errors and will notify you before processing your order if a price discrepancy is found.

4. Orders and Contract

When you place an order, you are making an offer to purchase. A binding contract is formed only when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or stock unavailability.

5. Payment

Payment must be made in full at the time of purchase. We accept major credit and debit cards and other payment methods as displayed at checkout. All transactions are processed securely.

6. Shipping

Orders are dispatched within 2 business days of payment confirmation. Estimated delivery time is 3–5 business days from dispatch. Delivery times are estimates and not guaranteed. For full details, please see our Shipping Policy.

7. Returns and Refunds

You have the right to return items within 14 days of receipt. Refunds are processed within 7 days of us receiving the returned item. For full details, please see our Refund & Returns Policy.

8. Consumer Rights

As a UK consumer, you are protected under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Nothing in these Terms affects your statutory rights.

9. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Shopyafen and may not be reproduced without our written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Shopyafen shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the value of your order.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page. Continued use of our store after changes constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:
Shopyafen
10 Azalea Avenue, Sunderland, SR2 7EY, United Kingdom
Phone: +447792090092